Terms & Conditions

Acceptance of Terms

By accessing or using the website located at lumacell.solutions (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must discontinue use of the Site immediately.

These Terms apply to all visitors, prospective patients, and any other persons who access or use the Site. Lumacell Solutions reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

Not Medical Advice

The content on this Site is provided for general informational and educational purposes only. It is not — and should not be interpreted as — medical advice, diagnosis, or treatment.

Nothing on this Site creates a physician-patient relationship between you and Lumacell Solutions, any affiliated physician, or any member of our network. Before beginning any new treatment, therapy, or health regimen, always consult a licensed and qualified healthcare professional.

If you have or suspect you have a medical emergency, call 911 or your local emergency services immediately. Do not delay seeking professional medical care because of anything you have read on this Site.

Regulatory Disclaimer

Regenerative medicine treatments discussed on this Site, including stem cell therapy and platelet-rich plasma (PRP) therapy, are not FDA-approved to diagnose, treat, cure, or prevent any disease or medical condition.

The stem cell products referenced on this Site are regulated as human cells, tissues, and cellular and tissue-based products (HCT/Ps) under 21 CFR Part 1271 and Section 361 of the Public Health Service Act. They are not FDA-approved biologic drugs.

References to research studies, clinical findings, or institutional work (including Johns Hopkins, Cedars-Sinai, Cleveland Clinic, and others) are provided for educational and informational context only. Such references do not constitute an endorsement of Lumacell Solutions by those institutions, nor do they imply that the results of those studies will be replicated in your individual case.

No Guarantees of Outcome

Individual results from regenerative medicine treatments vary significantly based on a patient's age, overall health, condition severity, treatment plan, and biological response. Nothing on this Site guarantees any specific outcome, result, or timeline of improvement.

Testimonials, patient stories, and case studies featured on this Site reflect the individual experiences of specific patients. They are not representative of what all or most patients can expect. These accounts are shared for educational purposes only and should not be interpreted as typical results.

Images, before-and-after photos, and visual content on this Site are for educational purposes only and do not represent guaranteed results.

Permitted Use of the Site

You agree to use this Site only for lawful purposes. You agree that you will not:

• Use the Site in any way that violates applicable local, state, national, or international laws or regulations
• Attempt to gain unauthorized access to any portion of the Site or its related systems
• Introduce malware, viruses, or other harmful code
• Collect or harvest any personally identifiable information from the Site
• Use automated tools (bots, scrapers, crawlers) to access or index Site content without express written permission
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Post or transmit any unsolicited commercial communications

Lumacell Solutions reserves the right to terminate access to the Site for any user who violates these Terms, at our sole discretion and without prior notice.

Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, videos, audio clips, and software — is the property of Lumacell Solutions or its content suppliers and is protected by applicable intellectual property laws.

You may view, print, and download content from this Site for your personal, non-commercial use only. You may not:

• Reproduce, distribute, or republish Site content without written permission
• Modify or create derivative works based on Site content
• Use Site content for commercial purposes
• Remove any copyright, trademark, or other proprietary notices

The Lumacell Solutions name, logo, and all related marks are trademarks of Lumacell Solutions. Unauthorized use of our trademarks is prohibited.

Third-Party Links and Content

This Site may contain links to third-party websites, research publications, scheduling platforms, or other external resources. These links are provided for your convenience and informational purposes only.

Lumacell Solutions has no control over the content, privacy practices, or availability of external websites and accepts no responsibility for them. Inclusion of any link does not imply our endorsement of the linked site or its content.

Consultation Requests and Services

Submitting a consultation request form, completing our health survey, or contacting us through this Site does not create a patient-provider relationship, guarantee access to any specific treatment, or constitute a commitment by Lumacell Solutions or any affiliated physician to provide services.

Whether a specific treatment is appropriate for you will be determined through a formal medical consultation conducted by a licensed physician. Lumacell Solutions serves as a referral and coordination network connecting patients with independent medical providers; it is not itself a medical practice.

Treatment availability, pricing, and scheduling are subject to change. Consultation fees (where applicable) and treatment costs will be communicated directly by the medical provider prior to any procedure.

Limitation of Liability

To the fullest extent permitted by law, Lumacell Solutions and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use this Site
• Any content obtained from this Site
• Unauthorized access to or alteration of your transmissions or data
• Any medical decisions made based on content found on this Site
• The conduct or services of any affiliated or independent medical provider

This limitation applies regardless of whether the damages are based on warranty, contract, tort (including negligence), or any other legal theory, and regardless of whether Lumacell Solutions was advised of the possibility of such damages.

Disclaimer of Warranties

This Site and all content within it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Lumacell Solutions expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that the Site will be uninterrupted, error-free, or free of viruses
• Warranties regarding the accuracy, completeness, or timeliness of any content

Indemnification

You agree to indemnify, defend, and hold harmless Lumacell Solutions and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your access to or use of the Site
• Your violation of these Terms
• Your violation of any third-party right, including any intellectual property right or privacy right
• Any content you submit or transmit through the Site

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings conducted in Tennessee. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Notwithstanding the above, Lumacell Solutions reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of its intellectual property rights.

Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your information.

Severability and Entire Agreement

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lumacell Solutions regarding your use of the Site and supersede all prior agreements, representations, and understandings.

Contact

Questions about these Terms should be directed to: